Our early involvement helps you anticipate possible implications of your project and identify what design, management and communication solutions will sustain positive user experiences:
Analysis – Evaluation of existing premises
Do you know what the user experiences of your built environment are? What are the challenges and opportunities? Steve has undertaken evaluations of numerous existing and proposed, premises and settings for a wide range of public and private sector clients. Please refer to the sector foci section for details. Why not commission an audit /analysis?
Service Design – Looking after your brand
Do you know what the implications of your built environment are? How do you then deliver and communicate your service inclusively? Steve’s approach helps identify not only the design implications of the user experience, but the brand and service implications in the form of management and communication strategies. Why not find out?
Portfolios – Managing more than one property
Why not utilize our evaluation tool to compare user experiences of different properties in a single picture and enable portfolio strategies? Steve has developed a colour coding and scoring system to summarise findings on one sheet, having undertaken work for organisations such as such as Barclaycard, Torbay Council and Bristol University.
Procurement – Brief development
Why not utilize our brief development tool in order to evaluate and then communicate your requirements to your project team(s)? Steve’s brief development tool helps readers according to what type of project(s) they have and their role and is combined with a means of recording the brief’s development through dialogue.
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